Frequently Asked Questions
Answers to common questions about our services and technology
General
Adaptive IPTV is a B2B satellite-to-IP headend service provider based in Izmir, Turkey. We capture satellite signals from 12+ orbital positions, transcode them to your specifications, and deliver ready-to-use IP streams to your IPTV or OTT platform.
Our clients include IPTV operators, OTT platform providers, telecom companies, media monitoring agencies, and hospitality chains across Europe, Russia, and the Middle East.
No. Adaptive IPTV is exclusively a B2B service provider. We work with licensed operators and enterprise clients only.
We can provide any free-to-air (FTA/unencrypted) channel receivable from our location in Turkey. This includes 3,000+ TV channels and 500+ radio stations from 12+ satellite systems.
Technical
We support HLS, MPEG-DASH, RTMP, SRT, UDP Multicast, and HTTP. Multiple formats can be generated simultaneously from a single source channel.
We support H.264/AVC, H.265/HEVC, and AV1 codecs. Codec selection can be made per channel and per output profile.
We offer 4K Ultra HD (3840x2160), 1080p Full HD, 720p HD, and 480p SD profiles. Multiple resolution profiles can be generated for adaptive bitrate streaming.
We offer a 99.9% uptime SLA, backed by fully redundant infrastructure including N+2 UPS, dual generators, N+1 cooling, and 7 network carriers with 140+ Gbps total capacity.
EPG (Electronic Program Guide) data is available for channels that broadcast it via the satellite signal. We can extract and forward EPG data as part of our service.
Pricing
Pricing is based on the number of channels, output formats, and resolution profiles you require. We offer competitive per-channel pricing with volume discounts. Contact us for a custom quote.
We offer flexible contract terms including monthly and annual options. Annual contracts receive preferential pricing. No long-term lock-in is required.
Yes, the demo is completely free with no obligation. We provide sample channel streams so you can evaluate quality, latency, and reliability before making a commitment.
Support
All plans include 24/7 infrastructure monitoring, email support during business hours, and an online dashboard. Premium plans include priority support with phone access and dedicated account management.
Most operators are live within days of signing. We handle all provisioning, including channel configuration, transcoding setup, and delivery endpoint configuration.
Yes, comprehensive API documentation, integration guides, and best practices are provided to all clients. Our engineering team is available for technical consultations during onboarding.
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